Does "Patch Management Solution" license node(s) are properly used by managed client computers?
Custom reports will show exact list of managed computers who are consuming "Patch Management Solution" license and which computers makes unnecessary consumption of license node(s).
Reports have columns to see when appropriate client computer started license node consumption and when last get client policy and basic inventory event appeared from this computer
1. "All Computers currently consuming "Patch Management" license node(s)" report
- Report shows all managed computers with "Software Update Agent" installed who are currently consuming a 'Patch Management' license node(s)
2. "Computers with 'Active' asset status consuming 'Patch Management' license but haven't sent own basic inventory to NS for last 30 days" report
- Consider license usage for these computers because they haven't reported own basic inventory to NS for last 30 days. Probably they are lost and lead to unnecessary consumption of Patch license node.
If you see there client computers who shouldn't consume license, then just uninstall there "Software Update Agent" plug-in or make this client computer asset status "Retired", then "Patch Management Solution" license node will be reclaimed.
3. "Computers with 'Retired' asset status with "Software Update Agent" who don't consume 'Patch Management' license'" report
- Report shows computers with 'Software Update Agent' installed with 'Retired" asset status which don't consume a Patch license node(s)
How to import them in my NS:
- Download attached "Patch Management Solution_ license maintenance reports.xml"⇒ Open Symantec Management Console ⇒ open "Reports" page and via mouse right click menu, import downloaded .xml
Requirements:
- Products: At least "Symantec Management Platform"& "Patch Management Solution" should be installed.
- Support version: Reports are created on 7.6 HF7 release but should work for 8.x releases as well as for 7.1.x versions.